Impact of coaching on a Plant Construction project

• Personality conflicts between Project Manager for $300MM plant construction project, Engineering Firm team and multiple project stakeholders
• Engineering Company owner requested replacement of project manager
• Deteriorating team situation with high potential to delay project at significant cost

1:1 Coaching with project manager & attending weekly team meetings with vendors to observe/provide feedback

Leadership Development Focus Areas:

• Raising awareness of issues and developing knowledge and skill relating to specific communication strategies
• Providing support with specific coaching models related to effective meetings, how to approach conflict, reinforcement and recognition, Emotional Intelligence, powerful questions
• Reinforcing desired behaviour change with consistent ‘real-time’ feedback
• Role playing during coaching sessions to practice new skills

In 3 months the Owner of the Engineering firm sent an email to Project Manager’s, Manager and VP outlining specific improvements in:

• Communication
• Overall engineering team satisfaction
• Project managers specific reinforcement and recognition actions